Privacy & Security



Elephant Family – Privacy Statement

(N.B. This updates and replaces the terms and conditions posted on 22nd March 2009)

This statement applies to Elephant Family (“we”, “us”, or “our”), registered charity in England 1091671, and registered company number 4310834, of 17-18 Haywards Place, London, EC1R 0EQ. For any enquiries relating to this privacy statement please call +44 (0)20 7251 5099.

Whenever you provide personal information, we will treat that information in accordance with this statement and internet best practice. Our aim is to safeguard your privacy while providing a personalised and valuable service. Collecting personal information is necessary if we are to satisfy the expectations and requirements of our supporters.

A link to this statement is available from all websites to which it applies. Where these contain links to other sites that are not controlled by us, information is supplied in good faith, but we are not responsible for the privacy practices or the content of such sites. We encourage our users to be aware of this when leaving our site.

We may change this statement from time to time by updating this posting. Please check this page periodically for changes. Your continued use of this site following the posting of changes to this statement will mean you accept those changes.

If you have already supplied us with personal information, you can change your instructions at any time by contacting

Users aged under 18
If you are aged under 18, please ensure you obtain your parent/guardian's consent before sending any personal information to this website. We encourage parents to get involved with their children's use of the internet and to be aware of the activities in which they are participating. Please note that we will not accept online donations or orders for goods or services from persons aged under 18 years.

Use of personal data
If you have indicated that you are interested in receiving further information about our activities, we may send you any information we believe may be of interest to you, including our conservation work and fundraising.

We will analyse information provided by you in order to determine which communications are most effective, and help us to reduce our administration cost and increase the funds available for conservation.

Personal information submitted through the forms on this site is held only in an Elephant Family database. Where other companies are used to capture data or undertake fulfillment services on our behalf, these activities are carried out under contract in compliance with the Data Protection Act requirements.

We promise that we will not share the information you give to us on with any other organisation outside Elephant Family unless you have specifically given us permission to do so.

If you have already supplied us with personal information, you can change your instructions at any time by contacting us at the above details, or to obtain a copy of your record. If you have any problems or queries about your data, please contact us using the contact information above.

You can ask us to stop sending you such information at any time by contacting us using the contact information above.

Last modified: 27 April 2010